PRIVACY & SECURITY POLICY
Last Updated: November 2025
Company: SCARPAX LLC
Registered Location: New Jersey, USA
Website: www.didoshe.com
1. Introduction
This Privacy & Security Policy (“Policy”) explains how SCARPAX LLC, operating the website www.didoshe.com (“we,” “our,” or “us”), collects, uses, and protects your personal information when you visit or make a purchase.
We are committed to safeguarding your privacy and ensuring the security of your data in compliance with applicable U.S. Federal Laws and the New Jersey Consumer Privacy Act, as well as internationally recognized standards such as the GDPR (General Data Protection Regulation).
2. Information We Collect
We may collect the following categories of information:
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Personal identifiers (name, email address, phone number, shipping and billing address)
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Payment information (processed securely via third-party gateways; we do not store card data)
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Device and usage data (IP address, browser type, access times, pages viewed)
3. How We Use Your Information
We use the collected data to:
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Process and fulfill your orders
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Communicate with you about your purchases or inquiries
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Improve website performance and customer experience
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Prevent fraud and ensure secure transactions
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Comply with legal obligations
4. Data Protection & Security
We implement physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, loss, or misuse.
All transactions are processed through SSL encryption and trusted third-party payment processors (e.g., Shopify Payments, PayPal).
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Data may be shared only with:
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Service providers (shipping companies, payment processors, marketing tools)
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Law enforcement authorities when legally required
6. Cookies
We use cookies and similar tracking technologies to improve website performance and personalize user experience. You can disable cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal data
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Request restriction or objection to certain processing activities
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Withdraw consent at any time
To exercise your rights, contact us at privacy@didoshe.com.
8. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact
For questions or concerns about privacy and security, please contact:
📩 privacy@didoshe.com
🏢 SCARPAX LLC – New Jersey, USA
🔁 2. RETURN & REFUND POLICY
Last Updated: November 2025
Company: SCARPAX LLC
Website: www.didoshe.com
1. Returns
We accept returns within 14 calendar days of delivery for eligible products.
To qualify for a return, items must be:
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Unused and in original condition
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In their original packaging
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Accompanied by proof of purchase
To initiate a return, please email support@didoshe.com with your order number.
2. Refunds
Once your return is received and inspected, we will notify you of the refund approval or rejection.
Approved refunds will be processed within 5–10 business days to your original payment method.
Shipping charges are non-refundable unless the item was defective or incorrectly sent.
3. Exchanges
If you wish to exchange an item (e.g., size or color), please contact support@didoshe.com within 14 days of receipt.
Exchanges are subject to stock availability.
4. Non-Returnable Items
Certain products cannot be returned, including:
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Personal care items (cosmetics, skincare, hygiene products)
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Gift cards
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Final sale or clearance items
5. Damaged or Defective Products
If you receive a damaged or defective item, contact us immediately at support@didoshe.com with photos. We will arrange a replacement or refund.
6. Shipping Costs
Customers are responsible for return shipping costs unless the product was faulty or incorrect.
7. Contact
For any questions about returns or refunds:
📩 support@didoshe.com
🏢 SCARPAX LLC – New Jersey, USA